Privacy Policy

Protecting your information and privacy is very important to us

Last Updated: January 5, 2025
Version 2.1

Our Commitment to Your Privacy

IranFacto is committed to protecting your privacy and the security of your personal information. We use industry standards to protect your data and never sell your information without your consent.

Quick Summary

Full Transparency

We clearly explain what information we collect and how we use it

Strong Security

Using encryption and advanced security measures to protect your data

Full Control

You have full control over your information and can manage it anytime

Table of Contents

1.

Introduction

2.

Information We Collect

3.

How We Use Information

4.

Information Sharing

5.

Information Security

6.

Cookies and Tracking

7.

Your Rights

8.

Data Retention

9.

Children's Privacy

10.

International Transfer

11.

Changes to Policy

Section 1

Introduction

IranFacto is committed to protecting the privacy and personal information of its users. This privacy policy explains how we collect, use, store, and protect your information. By using our platform, you consent to the practices described in this policy. We may update this policy and changes will be effective from the date of publication.

Section 2

Information We Collect

We collect various types of information: • Personal Information: Name, email address, phone number, postal address, and other contact information you provide during registration. • Business Information: Company name, registration number, licenses, banking information (for vendors), and other related business information. • Transaction Information: Order details, inquiries, price quotes, purchase history, and payment information. • Technical Information: IP address, browser type, operating system, pages visited, visit time, and other usage data. • Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to improve user experience.

Section 3

How We Use Information

We use collected information for the following purposes: • Service Provision: Creating and managing user accounts, processing transactions, connecting buyers and vendors. • Platform Improvement: Analyzing user behavior, optimizing performance, developing new features, and personalizing experience. • Communications: Sending important notifications, updates, news, offers, and marketing materials (with your consent). • Security: Detecting and preventing fraud, abuse, illegal activities, and protecting platform security. • Legal Requirements: Complying with laws, regulations, legal requests, and defending our rights.

Section 4

Information Sharing

We share your information with third parties in the following cases: • Other Users: Your public profile information, products, and listings may be visible to other users. • Business Partners: We may share necessary information with vendors, payment service providers, shipping companies, and other business partners. • Service Providers: We may use third-party companies for hosting, analytics, marketing, and other services that have limited access to your information. • Legal Requirements: We may disclose information in response to court orders, government requests, or when legally required. • Business Transfer: In case of merger, acquisition, or asset sale, user information may be transferred.

Section 5

Information Security

We use appropriate technical and organizational security measures to protect your information: • Encryption: Using SSL/TLS to encrypt communications and protect sensitive data. • Access Control: Limiting access to personal information to authorized employees only. • Security Monitoring: Continuous monitoring for suspicious activities and security threats. • Backup: Regular data backups to prevent information loss. • Updates: Keeping systems and software up-to-date to protect against vulnerabilities. However, no method of internet transmission or storage is 100% secure, and we cannot guarantee absolute security.

Section 6

Cookies and Tracking

We use cookies and similar tracking technologies: • Essential Cookies: For basic platform functionality such as authentication and security. • Functional Cookies: To remember your preferences and improve user experience. • Analytics Cookies: To understand how the platform is used and improve our services (Google Analytics). • Marketing Cookies: To display relevant ads and track campaign effectiveness. You can manage cookies through your browser settings, but disabling some cookies may affect platform functionality.

Section 7

Your Rights

You have the following rights regarding your personal information: • Access: Request a copy of personal information we hold about you. • Correction: Request correction of inaccurate or incomplete information. • Deletion: Request deletion of your personal information (subject to legal requirements). • Restriction: Request limitation of processing your information. • Portability: Receive your information in a structured, usable format. • Objection: Object to processing information for marketing purposes. • Withdraw Consent: Withdraw your consent at any time. To exercise these rights, please contact us.

Section 8

Data Retention

We retain your personal information as long as necessary for the purposes described in this policy. Retention period depends on the following factors: • Duration of your account being active. • Legal, tax, accounting, or reporting requirements. • Dispute resolution and contract enforcement. • Protecting our rights, security, and safety and that of other users. After account deletion, some information may be retained for the legally required period. Then information is securely deleted or anonymized.

Section 9

Children's Privacy

The IranFacto platform is not designed for use by individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that a child has provided personal information to us, we will promptly delete that information. If you believe we may have information from a child, please contact us.

Section 10

International Transfer

Your information may be transferred to and processed in countries outside your country of residence. These countries may have different data protection laws. By using our platform, you consent to this transfer. We take appropriate measures to ensure your information is protected in accordance with this policy.

Section 11

Changes to Policy

We may update this privacy policy from time to time. Changes will be effective from the 'Last Updated' date mentioned at the top of this page. We will notify you of significant changes via email or platform notification. Your continued use of the platform after changes constitutes acceptance of the updated policy. We recommend regularly reviewing this page.

Questions About Privacy?

Contact us for questions about privacy and data protection

privacy@iranfacto.com•+98 21 1234 5678